Support and User Adoption
The Effectiveness of a Technology isn't Just About how Many People use it, But How Well They use it.Support and User Adoption
The Effectiveness of a Technology isn't Just About how Many People use it, But How Well They use it. The true potential of technology is realized not just at the moment of acquisition or launch, but as it achieves widespread understanding, adoption, and seamless integration by users. Our clients benefit from our top-tier technology practices, which are designed to fast-track and amplify the returns on their technology investments.
With a portfolio of over 19 services focused on adoption and support, we offer comprehensive assistance that spans adoption planning and evaluations, strategy formulation and development, to the implementation of effective policies, guidelines, and procedures. These services are pivotal in enhancing technology governance and utilization, ensuring that our clients not only adopt new technologies but also thrive with them.
When users are unsure which technology to choose, they often stick with what they know, even if better options are available. Encouraging more people to use technology is crucial. Sometimes, it's even more critical to encourage them to use more features of the technology than just getting them to start using it. True adoption isn't just about occasional and basic usage; it's about extending beyond the initial launch. Continuous investment in adoption, along with solid governance and guidance, is essential for a successful adoption strategy.
We fine-tune our strategy to match your governance plans, ensuring we maximize benefits while keeping costs low.
With technology constantly evolving, many organizations rely on our expertise to ensure their tech stays up-to-date, well-managed, and effectively implemented.
We offer essential training for end-users and "train the trainer" sessions for leaders (IT or Business) to speed up adoption and address gaps not covered by vendors like Microsoft. Our training ranges from beginner to advanced levels, led by our MVPs, award-winning experts, and seasoned instructors. You'll learn not just about Microsoft 365's features but how to effectively apply them.
Our team is not only friendly but also skilled at blending training with interactive exercises. We understand the importance of adapting our training to meet the specific challenges faced by our audience.
We aim to deliver training that leads to tangible outcomes. For example, rather than just teaching how to use Microsoft Teams, we focus on how to conduct more effective meetings.
At Codeinc, we're your go-to for all things Microsoft 365, regardless of who originally set it up. We offer expertise in best practices, tailored development, design, setup, management, configuration, training, solving issues, and performing system health checks. Our approach to support is intentionally flexible, catering to both proactive planning and on-the-spot needs.
Through regular meetings, we collaborate with your team to gather and prioritize your needs in a shared plan. This approach combines the best aspects of agile and scrum methodologies, allowing us to swiftly adjust to your requirements.
Our goal is to ensure that our support consistently adds real value to your Microsoft 365 investments.
Whether you prefer the predictability of scheduled support or the flexibility of on-demand assistance, we provide solutions that align with your organizational needs and preferences.
Successful businesses focus on their employees' happiness, motivation, and satisfaction to create a positive, efficient, and productive work environment.
Talk to us about how we can bring the power
of digital innovation to your business.
At Our Company, we live by the ethos embodied in our slogan, 'Your Growth Partner.' We are dedicated to cultivating an environment where every member of our team thrives and where our clients experience unparalleled support and innovation.
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How we can help
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